Should your purchased product arrive with a fault or there is an error with the product and would need to be returned, please contact Edenic Pathway immediately. We will issue need infomation for you to return the item/s, please package the product securely with padding and return to us by a registered form of post. A copy of your receipt, which wa receive by email upon the acceptance of your order needs to be placed in the returned package. Shipping costs are non-refundable.
Refund payments will be made within 30 business days of receipt of the returned product. Refunds will only be made to the original card the products were purchased with. This is to protect our customers from card fraud.
